Terms & Policies

Last updated:

Feb 1, 2026

Bloom & Crown Studio is committed to clear communication, mutual respect, and a smooth client experience. The following policies outline expectations, payment terms, and project guidelines for all services.

By booking services or submitting payment, you agree to the terms outlined below.

  • Timely communication is essential to keeping projects on schedule.

    If a client becomes unresponsive for 14 consecutive days, the project may be paused. Paused projects may require rescheduling based on availability.

    If a project remains inactive for an extended period, it may be considered canceled. All completed work up to that point will be billed and retained by Bloom & Crown Studio.

  • All services provided by Bloom & Crown Studio are delivered as described on the Services page.
    Work is scoped and delivered based on the chosen project type:

    • Website Optimization (one existing page)

    • VIP Website Day

    • Website Care Plan

    Any work outside the agreed scope (such as new pages, branding, full builds, or strategy beyond optimization) requires a separate project or add-on.

  • Final deliverables, including website launch or file handoff, will not be released until all outstanding balances are paid in full.

    Once a website is launched and approved, responsibility for content updates, third-party services, and ongoing maintenance transfers to the client unless a maintenance agreement is in place.

  • Bloom & Crown Studio provides creative and technical services intended to support a client’s online presence and marketing efforts. While best practices are followed, results such as increased traffic, conversions, sales, or business growth are not guaranteed.

    Business performance depends on multiple factors outside of Bloom & Crown Studio’s control, including but not limited to market conditions, pricing, services offered, audience demand, marketing strategy, and client execution.

    Bloom & Crown Studio is not responsible for business performance, revenue outcomes, or financial results following the completion or launch of a website or other deliverables.

  • Bloom & Crown Studio is not responsible for issues related to third-party platforms, including but not limited to hosting providers, domain registrars, email services, or plugins.

    Any third-party fees are the responsibility of the client unless otherwise stated.

  • These policies may be updated periodically. The most current version will always be available on this page.

  • If you have questions about these policies, please reach out prior to booking services.